FAQS

Shopping should be simple — especially when things don’t go as planned.

Track your package instantly

As soon as your order ships, we send a shipping confirmation email to the address you used at checkout. That email includes your tracking link — no login or extra steps needed.

Fix your shipping address before it ships

We can update your address only if your order hasn’t left our facility yet. Once it’s packed or handed to the carrier, no changes are possible — our packing and shipping process moves quickly to get your items to you sooner.

Return what doesn’t fit or feel right

If you’re not completely happy with your purchase, returns are accepted for items in original, unused condition with tags still attached. Please refer to our Return Policy for full details. Items marked “final sale” or “clearance” are generally not eligible for return.

Report damaged or incorrect items within 30 days

If your item arrives damaged or isn’t what you ordered, contact us within 30 days of receipt. To help us resolve it fast, include:

• Your order number
• The item name
• Clear photos showing the issue

Apply a missed discount code after checkout

If your promo code didn’t apply during checkout, email us with your order number and the code you intended to use. We’ll review your request and assist where possible.

Get notified when out-of-stock items return

Many sold-out items are restocked regularly. Sign up for restock notifications on the product page — that way, you’ll know the moment your item is back in stock.

Just reply to your order confirmation email or write to cs@megamaree.com — we’ll respond within 24 business hours.